Rogers Catalyst

 

Contact Us

Please choose one of the following subjects from the drop down menu on the form below so we can better direct your inquiry:

1. “API Integration” - If you have a technical question or problem within the “Sandbox” (testing) environment.  Please include the following information in the details section:

  • Specific Developer Profile
  • Specific Project name
  • Specific endpoints (if applicable)
  • Details of your specific technical issue
  • Code sample (if applicable)
  • Any additional relevant data that may help with resolution

2. “General” - If you have a general question about the Rogers Catalyst program.  Note: our FAQ section is also a great reference for general information: (http://www.rogerscatalyst.com/faq)

3. “Financial” - If you are in “Production” and inquiring about a financial or settlement issue.  Please include the following information in the details section:

  • Specific Developer Profile
  • Specific Project name
  • Details of your specific financial issue
  • Date(s) related to your issue
  • Customers that were/are affected (if any)
  • Any additional relevant data that may help with resolution

4. “API Connectivity Error” - If you have a technical question or problem in the “Production” environment.  NOTE: unless you have signed an Agreement, you are not in Production.  Please include the following information in the details section:

  • Specific Developer Profile
  • Specific Project name
  • Specific endpoints (if applicable)
  • Details of your specific technical issue
  • Code sample (if applicable)
  • Any additional relevant data that may help with resolution

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